Ordering & Payment Information

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Clear, straightforward ordering with a quick review step to ensure your materials are complete and ready for installation. 

Step 1 — Build Your Order
Add your deck boards, bullnose boards, fasteners, and accessories to your cart.

Step 2 — Submit Your Order Request
Enter your contact and project details, then submit your order.

No payment is taken at this stage.

Step 3 — Order Review & Confirmation
We review your order to make sure everything is included—especially items that are often overlooked, such as hidden fasteners or starter clips.

If anything needs adjusting, we’ll let you know before moving forward.

Step 4 — Payment & Scheduling
Once confirmed, we’ll email you with payment options and arrange pickup or delivery.

Composite decking projects require multiple components, and it’s easy to overlook small but essential items.

Every order is personally reviewed before payment to ensure your materials are complete and ready for installation.

This helps to:

• Ensure all required materials are included 
• Prevent delays during installation 
• Avoid missing items like hidden fasteners or starter clips 
• Reduce the need for follow-up orders

In most cases, any missing or incorrect items are identified during our review before payment is processed.

If adjustments are needed after confirmation, we’ll coordinate the simplest way to update your order and payment so your project stays on track.

We offer flexible payment methods depending on your preference:

E-Transfer (Preferred)

Send Interac e-Transfer to:
sales@ecodeckcanada.com

• Auto-deposit is enabled 
• Multiple transfers are accepted if limits apply

Cash
Accepted for scheduled pickup or delivery. 

Credit Card
We accept major credit cards.

• A 2.4% processing fee applies

Delivery Orders

• A 30% deposit is required to schedule delivery 
• Remaining balance due prior to or at delivery 

Pickup Orders

• Full payment is typically required before materials are released 

Important
All materials must be paid for in full before release unless otherwise agreed in writing.

You can expect:

• A confirmation email from our team 
• A quick review of your materials 
• Clear next steps for payment and scheduling 

We aim to keep the process straightforward so your project can move forward without delays.

If you have any questions about ordering, materials, or payment options, feel free to contact us directly.